If you have any questions or concerns before or after the purchase, please feel free to contact us.

We are committed to making you 100% satisfied

FAQ

1. Do you have any warranty?

Yes we have. The mainframe is guaranteed for one year. Three-month free replacement warranty for

handles,treatment heads and parts

2. How is your after-sales service?

We have a professional technical support team to provide you with timely service. You can get the help

you need in time via phone, webcam and online chat. If you have any questions about the machine,

please contact us. Will provide the best service.

3. What certification do you have?

All our machines have CE certification to ensure quality and safety. Our machines have undergonestrict

quality management to ensure good quality. Because we fully understand that if there is any problem

with the machine during overseas work, it will be a big trouble.

4. Will you teach how to use the machine?

Yes, we can provide a complete user manual and usage video to guide and apply. The 24/7 online

consulting service can ensure that you solve any problems and can easily solve any problems you

encounter. Anyone who uses the instructions can easily operate.

5. How about the shipment?

The machine will be shipped within 2-3 days after receiving the payment, and the internationalwaybill

number will be generated within one week, and you will be able to check the logistics tracking

information.

6. Do I still need to pay after receiving the goods?

At the time of purchase, you have already paid the shipping fee. After the order arrives at the customs

of the buyer’s country/region, the customs will send you customs clearance information, and you need

to assist in customs clearance. Customs may impose customs duties and value-added tax on products

imported to citizens of the country after reaching a certain value, which is beyond our control. The

buyer needs to pay.

7. Why choose us?

Powerful factory, competitive price and best technical supportWith 10 years of experience in the

production of beauty machines and strong R&D capabilities1 year warranty and 7×24 online

after-sales serviceCE certification, which is the key to legal use and sale of machinesProvide

diversifiedcustomized services, powerful OEM and functions

8. After-sales service

For the user manual of this product, if necessary, we can send you a video, please make sure that you

can operate better. If you have any questions, you can leave a message and we will reply to you as soon

as possible!